General Terms and Conditions (T&C) of PARIS EN ROSE GmbH

§1 Applicability of these T&C

(1) The following general terms and conditions (in their version valid at the time of the order) apply to all deliveries between us and a consumer in their version valid at the time of the order. Consumers are any natural person entering into a legal transaction for purposes which cannot be predominantly attributed to their commercial or independent occupation (§ 13 BGB).

§2 Conclusion of contract, saving of the contract text

(1) The following regulations regarding the conclusion of the contract apply to orders placed via our internet shop​

(2) In the event of the conclusion of the contract, the contract shall come into force with

Schleißheimer Str. 53
D-80797 München

(3) The presentation of the goods in our internet shop does not constitute a legally binding contract offer on our part, but are only a non-binding invitation to the consumer to order goods. By ordering the desired product, the consumer makes a binding offer to conclude a purchase contract.

(4) Upon receipt of an order in our Internet shop, the following rules apply: The consumer issues a binding contract offer by successfully running the ordering procedure provided in our Internet shop. The order is made in the following steps:

The goods intended for purchase are placed in the “shopping cart”. Use the corresponding button in the navigation bar to call up the “shopping cart” and make changes at any time.
After entering the “cash” page and entering the personal data as well as the payment and shipping conditions, all order data will be displayed again on the order overview page.
The consumer can enter the desired delivery date in the field “message to the seller”. The consumer can choose between standard and express delivery. Express delivery guarantees the delivery on the selected delivery date. The standard delivery does not guarantee the desired delivery date and delays may occur.
The consumer has the possibility to leave a greeting text. This is printed on a greeting card and attached to the rose bouquet.
By clicking on the “Buy Now” button, the customer makes a binding order. Next, the customer selects the payment procedure. The purchase contract becomes effective after the receipt of the payment. We confirm the order immediately by means of an automatically generated e-mail. With this email, we accept your offer. </ P>

(5) If our customer requests an individual offer, this is not binding yet. We will provide a binding offer in text form (e.g. by email), which our customer can then accept within usually 14 days. </ P>

(6) You can look at these Terms and Conditions anytime, via the link . You can check your previous order anytime in your user account on our website “My Account“.

(7) We store the contract text with the data on the purchased item in our systems, which you do not have access to. We therefore advise you to use the print function of your browser to print out all contract data immediately after conclusion of the contract or to create screenshots.

§3 Prices, shipping charges, payment, due date

(1) The prices in our web shop include the obligatory value-added tax in Germany of 19%. The shipping costs are: 4,90 Euro for standard shipping within Germany, 19,90-29,90 Euro for express shipping within Germany and 12,90 Euro for shipping within Europe.

For the exact day delivery by DHL within Germany, a note must be given in the order process. Exact day delivery with DHL standard shipping is possible at the earliest on the following fourth working day, and only within Germany.

(2) The consumer has the option of paying by PayPal, credit card and bank transfer.

(3) The consumer has the chance to redeem a voucher code during the ordering process. Only one voucher may be used per order process. A single coupon code can be used by the consumer for up to three orders.

§4 Delivery

(1) Estimated delivery time:

1. The delivery time for standard delivery within Germany is 2-4 business days (order receipt before 6 pm).

2. The delivery time for express delivery within Germany is 1 business day (order receipt before 11 am, otherwise 2 business days). There is currently no express delivery option for other European countries

3. The delivery time for shipping within Europe is 4-7 business days (order receipt before 11 am, otherwise 5-8 business days).

4. 4. In the case of orders within Hamburg with city delivery, delivery on the next working day.

(2) For exact day delivery by DHL within Germany, a note must be given in the ordering process. The exact day is possible at the earliest on the next fourth working day.

(3) Shipping is done via DHL Germany. The chosen delivery date is only guaranteed for express delivery. In the case of standard delivery, the chosen delivery date is not guaranteed and delays may occur. After the shipment, the consumer receives an email with the tracking number. With this number, he can track the dispatch online. We recommend to be present at home at the time of delivery. If the delivery person does not meet the consumer and delivers the parcel elsewhere nearby, we ask the consumer to pick up the package immediately.

§5 Proprietary Rights

We reserve the right to ownership of the goods until the purchase price has been paid in full.

§6 Right of defects/ damages

For our product range there are statutory liability for defects. It is explicitly pointed out that this is a matter of course in purchasing law. However, according to Article 246, Section 1, No. 5, of the Introductory Law to the Civil Code (EGBGB), we are obliged to refer you to these rights.

§7 Widerrufsrecht

Sie haben das Recht, binnen vierzehn Tagen ohne Angabe von Gründen diesen Vertrag aus dem Bezug von Waren der Eternity Collection zu widerrufen. Die Widerrufsfrist beträgt vierzehn Tage ab dem Tag,
– an dem Sie oder ein von Ihnen benannter Dritter, der nicht der Beförderer ist, die Waren in Besitz genommen haben bzw. hat, sofern Sie eine oder mehrere Waren im Rahmen einer einheitlichen Bestellung bestellt haben und diese einheitlich geliefert wird bzw. werden;
– an dem Sie oder ein von Ihnen benannter Dritter, der nicht der Beförderer ist, die letzte Ware in Besitz genommen haben bzw. hat, sofern Sie mehrere Waren im Rahmen einer einheitlichen Bestellung bestellt haben und diese getrennt geliefert werden;

Um Ihr Widerrufsrecht auszuüben, müssen Sie uns – PARIS EN ROSE GmbH, Schleissheimer Str. 53, 80797 München, E-Mail-Adresse: – mittels einer eindeutigen Erklärung (z. B. ein mit der Post versandter Brief, oder E-Mail) über Ihren Entschluss, diesen Vertrag zu widerrufen, informieren.

Zur Wahrung der Widerrufsfrist reicht es aus, dass Sie die Mitteilung über die Ausübung des Widerrufsrechts vor Ablauf der Widerrufsfrist absenden.

Folgen des Widerrufs:

Wenn Sie diesen Vertrag widerrufen, haben wir Ihnen alle Zahlungen, die wir von Ihnen erhalten haben, einschließlich der Lieferkosten (mit Ausnahme der zusätzlichen Kosten, die sich daraus ergeben, dass Sie eine andere Art der Lieferung als die von uns angebotene, günstigste Standardlieferung gewählt haben), unverzüglich und spätestens binnen vierzehn Tagen ab dem Tag zurückzuzahlen, an dem die Mitteilung über Ihren Widerruf dieses Vertrags bei uns eingegangen ist. Für diese Rückzahlung verwenden wir dasselbe Zahlungsmittel, das Sie bei der ursprünglichen Transaktion eingesetzt haben, es sei denn, mit Ihnen wurde ausdrücklich etwas anderes vereinbart; in keinem Fall werden Ihnen wegen dieser Rückzahlung Entgelte berechnet.

Wir können die Rückzahlung verweigern, bis wir die Waren wieder zurückerhalten haben oder bis Sie den Nachweis erbracht haben, dass Sie die Waren zurückgesandt haben, je nachdem, welches der frühere Zeitpunkt ist.

Sie haben die Waren unverzüglich und in jedem Fall spätestens binnen vierzehn Tagen ab dem Tag, an dem Sie uns über den Widerruf dieses Vertrags unterrichten, an uns zurückzusenden oder zu übergeben. Die Frist ist gewahrt, wenn Sie die Waren vor Ablauf der Frist von vierzehn Tagen absenden.

Sie tragen die unmittelbaren Kosten der Rücksendung der Waren.

Sie müssen für einen etwaigen Wertverlust der Waren nur aufkommen, wenn dieser Wertverlust auf einen zur Prüfung der Beschaffenheit, Eigenschaften und Funktionsweise der Waren nicht notwendigen Umgang mit ihnen zurückzuführen ist.

Ausschluss- bzw. Erlöschensgründe:

Das Widerrufsrecht besteht nicht bei Verträgen
– zur Lieferung von Waren, die nicht vorgefertigt sind und für deren Herstellung eine individuelle Auswahl oder Bestimmung durch den Verbraucher maßgeblich ist oder die eindeutig auf die persönlichen Bedürfnisse des Verbrauchers zugeschnitten sind;
– zur Lieferung von Waren, die schnell verderben können oder deren Verfallsdatum schnell überschritten würde;

– for the supply of alcoholic beverages, the price of which has been agreed upon at the time of conclusion of the contract but which may be delivered at the earliest 30 days after the conclusion of the contract and the actual value of which depends on fluctuations on the market to which the entrepreneur has no influence;
– for the delivery of newspapers, magazines or magazines, with the exception of subscription contracts.

The right of revocation expires early in the case of contracts
– for the delivery of sealed goods which are not suitable for return for reasons of health or hygiene if their seal has been removed after delivery; They are inseparably mixed with other goods after delivery, due to their nature;
– to deliver sound or video recordings or computer software in a sealed package when the seal has been removed after delivery.;
– to deliver sound or video recordings or computer software in a sealed package when the seal has been removed after delivery.

The products of the Hamburg Collection, which are distributed by us, are easily perishable goods within the meaning of Section §312g Nr. 2 BGB (German Civil Code). You are not entitled to a right of revocation.

Privacy Policy


This privacy policy clarifies the nature, scope and purpose of the collection and use of personal data by the responsible provider [PARIS EN ROSE GmbH, Zum Meisbüsch 63, 66663 Merzig] on this website (hereinafter referred to as “the offer”). The legal basis for data protection can be found in the Federal Data Protection Act (BDSG) and the Telemediengesetz (TMG).

Zugriffsdaten/ Server-Logfiles

The provider (or his webspace provider) collects data about each access to the offer (so-called server log files). The access data include the name of the retrieved web page, the date and time of the retrieval, the amount of data transferred, the successful retrieval report, the browser type, the user’s operating system, the referrer URL, the IP address, and the requesting URL The provider uses the log data only for statistical evaluations for the purpose of operation, security and optimization of the offer. However, the provider reserves the right to check the log data retroactively if there is a reasonable suspicion of unlawful use.

Handling of personal data

Personal data is information by means of which a person can be identified, ie information which can be traced back to a person. This includes the name, email address or phone number. Information about preferences, hobbies, memberships, or websites viewed by someone is also personal data. Person-related data is only collected, used and passed on by the provider if this is legally permitted or if the users agree to the data collection.


When contacting the provider (telephone or e-mail), the user’s data will be stored for the purpose of processing the request as well as in the event of a connection issue.


Cookies are small files that make it possible to store specific information related to the device on the access device of the users (PC, smartphone, etc.).

Google Analytics

This offer uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses so-called “cookies”, text files that are stored on users’ computers and which allow an analysis of the use of the website through them. The information generated by the cookie about the use of this website by the users is usually transferred to a Google server in the USA and stored there. In the case of the activation of the IP anonymization on this website, the IP address of the users of Google has been previously abridged within Member States of the European Union or in other States Parties to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transferred to a Google server in the USA and abbreviated there. IP anonymisation is active on this website. On behalf of the operator of this website, Google will use this information to evaluate the use of the website by the users to compile reports on the website activities and to provide other services related to the website usage and the Internet usage against the website operator Analytics from your browser’s IP address will not be merged with other Google data. Users can prevent the storage of cookies by setting their browser software accordingly; However, this offer reminds the users that in this case, you may not be able to fully utilize all the functions of this website. Users may also prevent Google from tracking the data generated by the cookie and related to its use (including your IP address), as well as the processing of such data by Google by using the browser plug-in available under the following link Download and install: to the browser add-on or within browsers on mobile devices, please click this link to prevent Google Analytics collection within this site in the future. An opt-out cookie is stored on your device. If you delete your cookies, you must click this link again.

Revocations, changes, corrections and updates

The user has the right, on request, to receive information free of charge about the personal data that has been stored about him. In addition, the user has the right to correct incorrect data, blockage and deletion of his personal data, to the extent that there is no statutory retention requirement.