Here you can find the answers to frequently asked questions regarding our rose boxes.
Online we exclusively sell bouquets from the Eternity collection with naturally preserved roses. The roses are durable for 1-3 years.
In our shop in Hamburg additional bouquets with fresh roses are available (Hamburg-Collection). The durability of fresh roses is limited to 4-10 days.
All online available bouquets from the Eternity Collection can be shipped throughout Europe. The delivery takes place in a special, gentle shipping box.
The conserved roses from our Eternity Collection do not need any water, they do not have to be poured. The roses have the longest durability at room temperature and normal humidity (up to 3 years).
Due to the variety of possible combinations, it can be that your desired bouquet is not directly displayed in the shop. For individual wishes, please write an e-mail to our customer service.
The bouquets with fresh roses are available directly in our shop in Hamburg. For further information regarding prices and order, please visit our section ABOUT at Hamburg Collection (at the bottom).
Bouquets with fresh roses are only delivered in the direct vicinity (up to approx. 20 km) of our shop in Beselerstraße 44 in Hamburg. You can also pick up your bouquet personally at the store – please note that a reservation is necessary.
Fresh roses from our Hamburg Collection require water. Add 50 ml of water on the third, fifth and seventh days. Please fill the water in the middle of the center. This ensures that the water gets into the collecting container.
Contact our customer service
For general questions regarding the product and individual order requests, please do not hesitate to contact us by e-mail:
Or call us directly. Our customer service is available by phone and will be glad to answer your questions:
0174 396 7022 (daily from 8am to 8pm)